2 | How It Works | Delivery and Timing | |

Serving Calgary, AB and Surrounding Areas

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How It Works

Delivery and Timing

When will my delivery arrive?

  • You will receive an email response within 1-3 business days with a delivery date. We will strive to deliver it on your requested dates, but due to product availability and weather restrictions, and time of year, we cannot guarantee it.
  • If you require a specific date and time please inform us in the comments section of your order. We will do our best to accomodate your requests. 

Do I need to be home when it arrives?

  • We do not require you to be present at the time of delivery.
  • If you would like to be home when the product arrives, please inform us in the comments section of your order. 
  • If you choose not to be home during the delivery, please clearly specify drop instructions and mark the location with an X. Please note: if you say "left side of the driveway", that means the left side as we are looking at it from the road.
  • Deliveries are typically made between 8 a.m. and 6 p.m., Monday to Friday and Saturday's from 8 a.m. to 5 p.m.
  • If you require a different time, please let us know and we will try to accommodate your request.
  • Please see Refund Policy for more details.

How is a bag delivered vs bulk?

  • A bag is delivered using a crane truck. A tote contains either 1 cubic yard or 1/2 cubic yard. 
  • Materials are delivered loose using a dump truck for bulk deliveries. A full dump truck contains 10 cubic yards of rock or 12 cubic yards of mulch or soil. 
  • There are some limitations to where deliveries can be placed due to safety.
  • Please visit the Product Installation section if you require help installing your product.

Where can we place a bag?

  • We can place a bag on your driveway, parking pads, back alleys, and on the edge of your property as long as there is access from the roadway.
  • With an X or sign, mark where you would like the bag placed. Please note: if you say "left side of the driveway", that means the left side as we are looking at it from the road.
  • We cannot deliver over fences or into garages.
  • Please see Delivery Policy for more details. 

Where can we dump loose product?

  • We can place product on your driveway, parking pad, back alley or roadway. 
  • With an X or sign, mark where you would like the product dumped. Please note: if you say "left side of the driveway", that means the left side as we are looking at it from the road.
  • We are unable to go through gates narrower than 9 feet. 
  • Back alley deliveries can be limitied due to the proximity of overhead power lines. 
  • Due to the weight of the truck and material, full tandem loads of soil and rock may be limited to road side dumps. A full dump truck contains 10 cubic yards of rock or 12 cubic yards of soil. 
  • We suggest not to have product dumped on exposed aggregate.
  • Please see Delivery Policy for more details. 

Product Installation

Let us install your composts, screened loam, lawn edging, decorative rock or sand & gravel for you. Contact us for a FREE estimate.

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